Welcome to Clothing Online Store! These Terms and Conditions govern your use of our website and your purchases from us. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. About Our Store

Clothing Online Store specializes in coastal-inspired fashion and accessories designed for those who appreciate comfortable, stylish pieces that evoke the relaxed feeling of a day at the beach. Our collection includes watches, jewelry, accessories, clothing, and home items that reflect our coastal aesthetic.

2. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not attempt to interfere with the website’s functionality or security
  • Be responsible for all activities that occur under your account
  • Ensure you are of legal age to form binding contracts in your jurisdiction

3. Products and Services

Product Descriptions

We strive to accurately display our products through images and descriptions. However, slight variations in color or appearance may occur due to monitor settings. If a product does not match its description, you may return it according to our return policy.

Product Availability

All orders are subject to product availability. If an item is out of stock, we will notify you and either cancel the item from your order or suggest alternatives.

Customized Items

Monogrammed and personalized jewelry items are made specifically for you and cannot be returned or exchanged unless defective.

4. Ordering and Payment

Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days after payment confirmation
  • We reserve the right to cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card details on our servers.

Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders already placed.

5. Shipping and Delivery

Shipping Methods

We offer two shipping options:

  • Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipment
  • Free Shipping: Available for orders over $50, delivered via EMS within 15-25 business days after shipment

Shipping Areas

We ship worldwide, excluding some Asian countries and remote locations. Delivery times may vary depending on your location and customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your package’s progress.

Delivery Issues

If your order does not arrive within the estimated timeframe, please contact us. We will work with the shipping carrier to resolve the issue.

6. Returns and Exchanges

Return Policy

We accept returns and exchanges within 15 days of you receiving your items. To be eligible for return:

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be in original packaging

Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

  • Earrings
  • Monogrammed or personalized jewelry
  • Items that have been worn, washed, or damaged after delivery
  • Items without original tags and packaging

Return Process

To return an item:

  1. Contact our customer service at [email protected] within 15 days of receiving your order
  2. Wait for authorization and return instructions (within 1-2 business days)
  3. Carefully pack items in original packaging with a copy of your order confirmation
  4. Ship your return to our address using a trackable service

Refunds and Exchanges

Once we receive and inspect your return:

  • Refunds are processed to your original payment method within 5-7 business days
  • Shipping charges are non-refundable (except in cases of our error)
  • For exchanges, we ship replacement items once we receive your return
  • Price differences for exchanges will be charged or refunded as appropriate

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Clothing Online Store or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

9. Limitation of Liability

Clothing Online Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Wisconsin. Any disputes shall be resolved in the courts located in New Berlin, Wisconsin.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Clothing Online Store, 3184 Woodlawn Drive, New Berlin, WI 53151 USA