FAQ

We specialize in coastal-inspired collections including 40mm watch straps, accessories, blankets, bracelets and bangles, cozy cabin puzzles, dresses, earrings, hats, jewelry, key fobs, kids’ items, leather bracelets, men’s and women’s clothing, monogrammed jewelry, necklaces, and outerwear. Each piece is carefully curated for quality craftsmanship and versatile style.

Clothing Online Store offers coastal-inspired, versatile collections perfect for family outings, everyday wear, and special occasions. Our pieces blend comfort with style, ensuring you feel confident in every beautiful moment life brings.

Yes! We regularly feature special promotions in our Jewelry Sale section. Check our website frequently for the latest offers on our curated jewelry collections.

You can create an account during checkout by providing your email address and creating a password. Having an account allows you to track orders, save your preferences, and enjoy faster checkout in the future.

We process orders quickly to ensure prompt delivery. If you need to modify your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t yet been processed.

Click on the “Forgot Password” link on the login page and enter your email address. We’ll send you instructions to reset your password securely.

We accept Visa, MasterCard, JCB, and PayPal to make your shopping experience as seamless as our versatile collections.

Absolutely. We use industry-standard encryption technology to protect your payment information and ensure secure transactions.

Payment declines can occur for various reasons including insufficient funds, incorrect card information, or security measures by your bank. Please verify your information and try again, or contact your financial institution for assistance.

We offer two shipping options:
Standard Shipping – $12.95: Delivered within 10-15 business days after dispatch via DHL or FedEx.
Free Shipping: For orders over $50, delivered within 15-25 business days after dispatch via EMS.

We typically process orders within 1-2 business days. During this time, our team carefully inspects and packages your selections with the attention to detail that goes into all our collections.

Yes, we’re proud to ship worldwide! However, we’re unable to deliver to certain remote locations and some Asian countries due to logistical constraints. International orders may be subject to custom duties and import taxes, which are the responsibility of the recipient.

Once your order ships, you’ll receive a confirmation email with tracking information. This allows you to follow your package’s journey from our door to yours.

Delivery times are estimates and may be affected by factors beyond our control, including customs processing for international orders. We appreciate your understanding should occasional delays occur. You can always track your package using the provided tracking number.

We accept returns within 15 days of receipt. Items must be unworn, undamaged, and in their original packaging with tags attached.

Please contact our customer service team at [email protected] with your order number and reason for return. We’ll provide you with return instructions and address.

Once we receive your returned item, we’ll process your refund within 5-7 business days. The timing for the refund to appear in your account depends on your financial institution.

Yes, we’re happy to exchange items for a different size or color, subject to availability. Please contact us for exchange options.